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COMPLAINT FORM

COMPLAINT FORM

INSTRUCTIONS: Please complete each of the required fields in this form and click on submit. Aims Shipping will take the necessary steps to investigate the matter and ensure that all appropriate measures are taken to rectify any deficiencies. Please note that all information provided will be strictly treated as confidential.

1

SEAFARER’S DETAILS

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2

COMPLAINT DETAILS

Please indicate the nature of the complaint by selecting one of the following options:

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DATE THAT ONBOARD COMPLAINT WAS FILED: *

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WERE ONBOARD COMPLAINT PROCEDURES EXPLORED? *

ONBOARD COMPLAINT WAS FILED AT THE FOLLOWING LEVEL(S) *:

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WAS THE COMPLAINT TAKEN TO THE NEXT LEVEL? *

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DOES THE COMPLAINT RELATE TO ANY OF THE FOLLOWING MATTERS? * {{errors.first('details-relatedMatters')}}

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IS THIS COMPLAINT BEING SUBMITTED BY THE SEAFARER? *

4 3

SUPPORTING DOCUMENTS

Upload supporting documents which will further assist the Administration with handling your complaint

Please review the complaint form to ensure that all of the
required fields are entered correctly.

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success

THANK YOU!

One of our colleagues will get back in touch with you soon!

The Aims Shipping Team


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